Product Operations
Skills
About the Role
You will own and scale game portfolios across Android and iOS, acting as the business owner of several live games. You will ensure each title stays updated, revenue-positive, technically healthy, and competitive in the market. You'll collaborate closely with UA, Creative, and Engineering teams to accelerate growth, optimize store performance, and maintain seamless live operations across the entire game portfolio.
Requirements
- 2+ years managing mobile game products, live operations, or app stores
- Strong sense of data to analyze product trends
- Hands-on experience with App Store Connect, Google Play Console, Firebase, attribution tools, and analytics dashboards
- Familiarity with ad networks and SDK maintenance practices
- Strong research capability and awareness of mobile market and industry trends
- Highly reliable operator with strong ownership and accountability
- Agile, organized, and confident managing multiple live products simultaneously
- Cross-functional collaborator with the ability to influence without authority
- Strong communication skills for working with UA, Creative, Dev, and leadership
- Fast learner, comfortable with technical concepts and data-driven decision-making
- Fluent English (written & spoken)
Responsibilities
- Monitor and ensure business and product performance and drive actions that move the needle with UA and Creative teams
- Keep all titles updated with new builds and content
- Support building operation tools that speed up the production process
- Oversee end-to-end App Store (iOS) and Google Play (Android) operations for all games
- Manage submissions, compliance, app updates, and review resolution to ensure uninterrupted store presence
- Maintain and coordinate updates for ad SDKs, analytics SDKs, attribution tools, and 3rd-party integrations across all games
- Ensure each game meets platform requirements and technical performance benchmarks (stability, ANR/Crash rates)
- Work with the engineering team to roll out patches, fix blocking issues, and maintain build health
Benefits
- Performance bonus with 30% of company profit shared with no cap
- Full SHUI as Vietnamese Law + Premium Private Medical Insurance and annual health check
- Minimum 12 days paid annual leave + 10 days paid sick leave
- 12 days working from home per year
- Annual flexi-budget (9.400.000 VNĐ/year) for well-being & personal development
- Free daily lunch with 10+ menu options
- Free daily F&B: Snacks, juice, beverage, tea-time
- Monthly/Bi-monthly team activity allowance
- Company learning trip to top profit countries
- Sponsored sports activities: badminton, soccer
- Sponsored overseas conferences and industry events for all levels
- Modern equipment/AI tool provided