Product Manager / Director, VIP Growth & Operations
OKX is a leading global cryptocurrency exchange offering a wide range of trading services, including spot and derivatives trading, as well as Web3 solutions.
Investors
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About OKX
OKX is a global cryptocurrency exchange known for its trading services and financial products. The platform offers a wide range of features, including spot and derivatives trading, staking services, and a user-friendly interface suitable for both beginners and experienced traders.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
Own VIP growth and operations execution, build lifecycle programs and operating frameworks, partner with local markets, plan VIP events, develop growth tools, establish data-driven measurement, coordinate platform improvements, and optimize programs using KPIs and market feedback.
Requirements
- Bachelor’s degree or higher
- 5+ years of product management or product strategy experience
- Deep understanding of the Web3/Crypto industry
- Experience with institutional services, API trading, and VIP incentive programs
- Experience in CEXs, brokerages, financial institutions, or high-net-worth client-related products
- Data analysis proficiency
- Fluency in English and Chinese
Responsibilities
- Own day-to-day VIP Growth & Operations execution
- Build and run a VIP lifecycle operations framework
- Partner with Local Market teams on market plans
- Plan and execute VIP offsites and online events
- Develop and scale VIP growth programs and tools
- Establish a data-driven growth operating model
- Coordinate with Product, Data, Engineering, and Operations teams
- Define KPIs and optimize programs based on data and feedback
Benefits
- L&D programs
- Education subsidy
- Team building programs
- Company events
- Wellness allowance
- Meal allowance
- Healthcare schemes for employees and dependants
