Product Manager / Director, Institutional Product
OKX is a leading global cryptocurrency exchange offering a wide range of trading services, including spot and derivatives trading, as well as Web3 solutions.
Investors
Projects
About OKX
OKX is a global cryptocurrency exchange known for its trading services and financial products. The platform offers a wide range of features, including spot and derivatives trading, staking services, and a user-friendly interface suitable for both beginners and experienced traders.
Skills
About the Role
You will own institutional partner products such as Custody, Brokerage, and Fees & Incentive Programs, including MM/MT structures, VIP tiering, and rebate frameworks. You will build institutional-grade products that compete on infrastructure, economic design, and reliability, and translate that into measurable growth in client adoption, trading volume, and revenue. You will define product direction and roadmaps, turn client and partner requirements into shipped features, and optimize operations through self-service portals and process automation. You will own the commercial logic of your product lines, build ROI-grounded business cases, and quantify revenue and AUM impact. You will partner with engineering, design, compliance, and legal to ship complex changes while navigating multi-jurisdictional regulatory constraints across HK, SG, EU, and US.
Requirements
- PM experience at a crypto exchange on Custody OES or Broker products, or at a custody, broker, or white-label tech vendor firm
- Deep market knowledge and an end-to-end grasp of how counterparties, custody, execution, and settlement connect
- Solid understanding of liquidity dynamics and how institutional crypto markets work
- Prior hands-on experience managing fee schedules or designing incentive programs (MM/MT, VIP tiers, rebates) is a strong plus
- Proven experience engaging directly with institutional clients, conducting business reviews, gathering requirements on-site, and translating client pain points into product roadmap priorities
- Experience working with sales/BD/relationship management teams in a B2B institutional environment
- Strong written and verbal communication skills for producing high quality documents, plans, roadmaps and presentations
- Comfortable working across time zones and cultural contexts
- Hands-on experience leveraging AI tools for market research and product operations, building automated workflows, using AI for data analysis, or prototyping AI-powered features
- Experience building a zero-to-one product is a strong plus
- Current right to work in Singapore without visa sponsorship
Responsibilities
- Own the fee schedule and incentive programs (MM/MT, VIP tiers, rebates), balancing market dynamics, competitor moves, and institutional needs against company strategy, revenue, and competitive position
- Build and continuously evolve AI agents for competitor intel, liquidity analysis, fee and rebate simulation, and program operations
- Define product direction and roadmaps for Custody OES and Brokerage and turn client and partner requirements into shipped features
- Grow the client and partner base and optimize operations through self-service portals and process automation
- Own the commercial logic of product lines and build ROI-grounded business cases for product and partnership investments
- Quantify revenue and AUM impact to drive prioritisation
- Articulate strategy, progress, and trade-offs to internal leadership and external institutional clients
- Partner cross-functionally with engineering, design, compliance, and legal to ship complex changes
- Navigate multi-jurisdictional regulatory constraints (HK, SG, EU, US) and balance trade-offs between speed, scalability, and compliance
Benefits
- L&D programs and education subsidy
- Team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
