Product Manager Agent SDK

Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.

San Francisco, United States
About Sierra

Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will lead the Agent SDK product from ideation through launch and iteration. You will partner with engineering, design, customers, and leadership, define cohesive experiences, advise customers, and make technical product and architecture tradeoffs.

Requirements

  • Extensive product management experience
  • Experience leading products from ideation through launch and iteration
  • Experience building or shipping developer-facing or highly technical products
  • Ability to work with engineering on technical systems and tradeoffs
  • Written and verbal communication skills

Responsibilities

  • Lead the product from ideation through launch and iteration
  • Partner with engineering, design, customers, and leadership to ship products
  • Define and build a seamless, cohesive product experience
  • Advise customers in partnership with sales, go-to-market, and forward-deployed teams
  • Engage in architectural and implementation discussions

Benefits

  • Unlimited paid time off
  • Medical, dental, and vision benefits for employees and their families
  • Life insurance and disability benefits
  • Retirement plan
  • Parental leave
  • Fertility and family-building benefits through Carrot
  • Lunch, snacks, and coffee
  • Discretionary benefit stipend
  • Free alphorn lessons
  • Equity plan
Product Manager Agent SDK at Sierra | JobStash