Product Design Manager - Dashboard
Plaid offers a platform that enables applications to connect with users' bank accounts, facilitating a wide range of financial services. They provide tools for payments, personal finance management, credit, and more, serving clients like Moneybox, Western Union, and Affirm. Their core product is an API that provides access to a vast network of financial institutions, allowing developers to build financial products and services.
Funding
Projects
About Plaid
Plaid is a financial technology company that enables applications to connect with users' bank accounts. It allows consumers and businesses to interact with their bank accounts, check balances, and make payments through other financial technology applications. Plaid's network connects to over 12,000 financial institutions across 20 markets, serving a global user base of over 100 million. The company provides APIs for developers to build solutions for personal financial management, credit, payments, business finances, iGaming, and property management. Key products include Auth for account verification, Link for connecting accounts, Transactions for accessing financial data, Balance for real-time checks, Assets for verifying assets, and Identity for user verification. Plaid focuses on increasing conversion, fighting fraud, and providing clean, organized financial data for smarter underwriting and other financial services.
Skills
About the Role
As a Product Design Manager on the Dashboard team, you will manage a multidisciplinary team of product designers and a researcher, leading design efforts across multiple product areas at Plaid. You will partner closely with product and engineering to shape direction and outcomes. Your day-to-day responsibilities will include coaching individual contributors, driving high-quality design execution, and collaborating with PM leads to develop product strategy. Alongside owning near-term delivery, you and your team will also define and advance the long-term vision for how Plaid's products evolve. You'll focus on shipping experiences and elevating the UX quality of Plaid's Dashboard, a key surface area for customers and data partners, covering launching with Plaid, integration monitoring, account management, and emerging insights products for payments and risk assessment.
Requirements
- 8+ years of product design experience
- 3+ years of product design management experience
- A portfolio demonstrating outstanding visual design, interaction design, problem-solving, and prototyping skills
- Experience leading large-scale redesigns or net new products, working on ambiguous problems, and on complex B2B applications
- Experience managing a team of product designers to produce great work at scale
- Outstanding communication, storytelling, and facilitation skills
- Proactive, organized, curious, and pragmatic with ability to prioritize independently
Responsibilities
- Ship delightful and easy-to-use experiences for customers or partners
- Work on all types of problems, from complex and ambiguous large redesigns to small wins and internal demos
- Collaborate closely with engineering, product, and marketing teams from planning through execution
- Produce high-quality work that pushes the experience forward and raises the quality bar
- Work directly with design, product and engineering leaders to craft compelling narratives, strategies, and demos
- Manage a team of ICs at different stages of their careers and coach them to grow
- Contribute to the design culture through collaboration and leadership
Benefits
- Medical, dental, vision insurance
- 401(k)
- Equity