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Product Content Creator

AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.

49 current maintainers29 active leads5 new active leads117 lead step-downs16 early lead departures
San Francisco, United States
About OpenAI

OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.

View jobs by OpenAI

Skills

Candidate Availability

About the Role

You will develop creative concepts and personally create videos, interactive tutorials, live demos and written guides for demand generation and adoption campaigns. You'll use Codex and other AI tools to prototype and build workflows, develop webinar content, maintain evergreen campaign content, and work with Product Marketing, Demand Generation and Demo Studio. The role is hybrid in San Francisco, Monday through Wednesday in office.

Requirements

  • Portfolio of substantive content across several formats
  • Confident user of Codex or comparable coding assistants
  • Strong creative and editorial judgment
  • Ability to learn a product deeply and explain workflows to business audiences
  • Clear writing and strong video or live demo communication
  • Understanding of how content supports marketing campaigns
  • Ownership from ambiguous brief through delivery

Responsibilities

  • Develop creative concepts and produce content for Demand Generation campaigns
  • Create videos, interactive tutorials, live demos, and written guides
  • Use Codex and other AI tools to build and test workflows and prototype experiences
  • Develop and test original content formats
  • Develop webinar content with the webinar strategist
  • Work with Product Marketing, subject-matter experts, and Demo Studio
  • Learn from customer-facing teams how people use the products
  • Deliver campaign assets to Demand Generation
  • Maintain evergreen campaign content
  • Create adoption campaign content
  • Review campaign results and audience feedback

Benefits

  • Medical, dental, and vision insurance with HSA employer contributions
  • Health FSA, Dependent Care FSA, and commuter pre-tax accounts
  • 401(k) with employer match
  • Paid parental leave, medical and caregiver leave
  • Flexible PTO
  • 13+ paid company holidays and office closures
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in offices and meal delivery credits
  • Relocation support
  • Equity
  • Performance-related bonus
  • Charitable donation matching and wellness stipends
  • Work from home Thursday and Friday