Product Communications Manager
Plaid is a financial data network and fintech infrastructure company that helps people securely connect financial accounts to digital financial services.
Funding history
Projects
About Plaid Inc.
Plaid provides developer infrastructure and financial tools for account connectivity, financial data access, bank payments, identity verification, AML monitoring, credit and underwriting, and fraud prevention. Its network supports thousands of fintech companies and more than 12,000 financial institutions across the United States, Canada, the United Kingdom, and Europe.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You'll lead communications for fraud and risk products. You'll own external messaging, write blog posts, Q&As and thought leadership, and pitch reporters and influencers. You'll engage industry analysts, manage briefings and report submissions, and run the speaking calendar and awards submissions while working closely with product and marketing teams.
Requirements
- 10+ years in tech, fintech, fraud and/or cybersecurity communications
- Strong writing skills
- Hands-on media relations experience
- Strong program and project management skills
- Experience with fraud, risk, identity or cybersecurity topics
- Portfolio with examples of non-news storytelling
Responsibilities
- Own external messaging for fraud and risk products
- Lead fraud storytelling and thought leadership across owned social channels and earned media
- Work with product marketing and product teams to develop integrated plans and messaging
- Write blog posts, Q&As, LinkedIn content and thought leadership pieces for spokespeople
- Pitch and manage relationships with reporters and influencers
- Turn one piece of news into multiple pieces of content across channels
- Drive engagement with fraud and risk analysts at firms like Gartner, Forrester and IDC
- Perform regular analyst briefings and distill feedback for internal teams
- Manage submissions for industry reports and vendor evaluations
- Manage the speaking calendar and coach spokespeople
- Track and complete industry award submissions
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Equity