Principal Technical Program Manager AI Infrastructure Operations
Nscale is a London-based, full-stack AI cloud and infrastructure company that provides GPU compute, managed AI services, orchestration software, data centers, and power infrastructure for AI training, fine-tuning, and inference.
Funding history
About Nscale
Nscale builds and operates vertically integrated AI infrastructure spanning software, GPU compute, networking, storage, purpose-built data centers, and power. Its active cloud platform offers self-service inference endpoints, fine-tuning, managed Kubernetes and Slurm, virtual machines, and GPU clusters.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead cross-functional operational programs for AI and HPC infrastructure. You will track availability and uptime, optimize incident and change processes, coordinate engineering and vendors, manage capacity readiness and risks, and communicate program status to stakeholders.
Requirements
- 5+ years of technical program management experience
- Data-center infrastructure
- Distributed systems
- Linux
- Networking
- Agile
- Scrum
- Program management
- Operational metrics
- Uptime
- Availability
- MTTR
- SLO
- SLI
Responsibilities
- Own the planning, execution, and delivery of strategic operational programs
- Establish, track, and improve infrastructure KPIs for availability and uptime
- Develop operational-health dashboards and reporting
- Optimize workflows across fleet operations, network operations, and SRE
- Standardize incident management, change management, and postmortem processes
- Coordinate engineering teams, data-center operations, and vendors
- Translate capacity plans into infrastructure delivery and readiness roadmaps
- Identify risks, develop mitigation strategies, and communicate impacts
Benefits
- Equity
- Package reviews every 12 months