People Operations Manager

Skills

About the Role

You will own the operational backbone of the employee experience from onboarding through offboarding. You will administer HR systems, manage benefits and vendors, support payroll and immigration coordination, maintain compliance, answer employee questions, and build self-service resources.

Requirements

• 3 to 5 years of hands-on People Operations experience.
• End-to-end HRIS administration experience, including data management, workflow configuration, and troubleshooting.
• Working knowledge of state and federal employment law.
• Experience owning and improving onboarding and offboarding processes.
• Experience managing benefits programs and working with a PEO.
• Experience with vendor management and employee-facing support.
• Experience building documented, repeatable processes.
• Experience building or deploying AI tools or self-service resources for HR questions.
• Experience in a high-growth startup environment.

Responsibilities

• Own end-to-end onboarding, including post-offer communication, I-9 verification, system setup, and onboarding sessions.
• Administer Rippling, maintain accurate employee data and integrations, and optimize workflows.
• Manage benefits programs, vendor relationships, employee questions, and quarterly usage reporting.
• Ensure compliance with state and federal requirements, regulatory reporting, policy audits, and annual handbook updates.
• Support payroll accuracy and timeliness with external payroll support.
• Coordinate visa and immigration matters.
• Run offboarding, including exit surveys, access removal, and feedback synthesis.
• Build and maintain self-service resources.

Benefits

• Unlimited PTO
• Full health, vision, and dental coverage
• 401k match
• Hardware setup including a new MacBook Pro, display, and accessories