People Operations Coordinator Global
Skills
About the Role
You will provide first-line People Operations support, respond to employee inquiries, and escalate complex matters. You will process onboarding and offboarding activities, maintain accurate HCM and third-party system data, create job requisitions, protect confidential information, and support compliance reporting, audits, and People team initiatives.
Requirements
- 1–3+ years of HR administrative support experience.
- 1+ years of Workday HR experience.
- 1+ years of experience with a ticketing service tool; Jira is preferred.
- Written and verbal English communication skills.
- Familiarity with Excel or Google Sheets, including filters, VLOOKUP, and formulas.
- International HR experience supporting North America and EMEA is preferred but not required.
Responsibilities
- Serve as the primary contact for People Operations inquiries through Jira, email, and other channels while meeting service-level agreements.
- Provide tier 1 People Team support, including employee questions, system support, employee-relations intake, and employment verifications.
- Escalate complex tier 2 People Team issues to appropriate People Operations members or cross-functional partners.
- Process onboarding activities in HCM, audit new-hire data, communicate with new hires, and schedule orientation sessions.
- Maintain accurate data in HCM, payroll-provider, and global-mobility systems.
- Create job requisitions and positions in HCM with cross-functional partners.
- Process terminations and coordinate offboarding with IT and other departments.
- Protect confidential information through appropriate controls and discretion.
- Assist with compliance reporting, audits, benefit reporting, government filings, and ad hoc reports.
- Maintain accurate, organized, compliant employee files.
- Support People team initiatives, including compensation reviews, performance cycles, policy launches, and training.
