Operations Specialist
Syndicate One is an international network of startup founders, operators, and venture capitalists focused on elevating the Belgian tech ecosystem through early-stage capital investments. They invest out of a €22 million fund, primarily backing Belgian founders with seed-stage tickets averaging €500,000, alongside operational guidance and network access.
About Syndicate One
Syndicate One is a venture capital and startup support network dedicated to helping Belgium become a key tech hub in Europe. It unites startup founders, operators, and investors around the goal of supporting the country's most ambitious entrepreneurs. The organization invests out of a €22 million fund backed by Belgian institutions, tech founders, professional investors, and entrepreneurial families, with average ticket sizes of about €500,000. Beyond capital, Syndicate One offers hands-on operational guidance based on its members' own experience scaling companies, and connects founders to an extensive international network of tech founders, operators, investors, and industry experts. Its portfolio includes companies such as Cosmic Aerospace, Sirona Technologies, SAPI, Tekst, Aikido, Donna, Kennek, and CrypDefi, spanning sectors like aerospace, climate tech, fintech, and security. The organization primarily serves early-stage Belgian tech startups and their founders.
Skills
About the Role
You will perform quality checks, oversee the product lifecycle, and support partners with high-quality execution and data-discrepancy resolution. You will monitor account performance, maintain product-performance reports, manage schedules, and coordinate process improvements that increase automation and efficiency.
Requirements
- Bachelor's degree or relevant experience.
- Proficiency in written and verbal English.
- Ability to learn new software tools.
- Attention to detail in data handling and reporting.
- Communication skills for teamwork and client interactions.
- Ability to multitask and prioritize in a fast-paced environment.
- Commitment to customer service.
- Ability to work independently.
- Ability to collaborate across teams.
Responsibilities
- Perform final quality checks and oversee the full product lifecycle.
- Provide operational support to partners and resolve data discrepancies.
- Monitor account performance and manage complex schedules.
- Ensure data accuracy and integrity across the system.
- Maintain analytical reports on product performance.
- Coordinate cross-functional process improvements to enhance automation and efficiency.
Benefits
- Hybrid work arrangement with one day per week in the Hanoi office.
- 20 days of annual leave plus Vietnamese bank holidays.
- Access to LinkedIn Learning.
- Access to Calm.
- Six weeks of remote work per year.
- Generous parental leave.
