Operations Manager (Operations Exploratory)

AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.

41 current maintainers27 active leads7 new active leads120 lead step-downs17 early lead departures
San Francisco, United States
About OpenAI

OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will own the execution and strategy that turns early product concepts into high-quality manufacturable consumer devices. You'll lead cross-functional planning, manage vendor relationships, and keep supply, cost and schedule aligned across fast-moving hardware programs. Occasional travel to supplier and manufacturing sites is expected.

Requirements

  • 6+ years of experience in hardware operations, manufacturing or supply chain for consumer electronics or similar industries
  • Successfully taken at least one product from concept through mass production
  • Fluent in NPI processes, contract manufacturing dynamics and global operations management
  • Strong analytical and communication skills

Responsibilities

  • Develop and execute operations strategies that bridge product design and large-scale manufacturing
  • Drive build readiness and production planning from prototype through mass production
  • Partner with global suppliers to ensure materials, tooling and capacity meet program goals
  • Collaborate with hardware, quality and supply chain teams to maintain robust operational systems
  • Track cost, yield and schedule performance
  • Build scalable processes that support rapid iteration and future product launches

Benefits

  • Relocation support for new employees
  • Hybrid work model