Onboarding Specialist (Digital Assets)
Skills
About the Role
You will manage the end-to-end onboarding process for institutional digital asset clients. You will collect, review, and verify KYC and KYB documentation, support enhanced due diligence for higher-risk clients, maintain audit-ready documentation, and escalate red flags to Compliance. You will act as the primary client contact during onboarding, provide timely updates, and support handover to Account Management once accounts go live.
Requirements
- 3–6 years of experience in onboarding compliance operations or account management
- Strong understanding of KYC KYB and AML CFT processes
- Experience in fintech payments or digital assets preferred
- Highly organized with strong stakeholder coordination skills
- Fluent in English Thai language preferred
Responsibilities
- Own onboarding from KYC and KYB initiation to account activation
- Collect review and verify client documentation in line with AML and CFT standards
- Coordinate closely with Compliance Legal Sales and Operations
- Support enhanced due diligence for higher risk or complex clients
- Track onboarding progress and maintain audit ready documentation
- Escalate issues or red flags to Compliance when required
- Act as primary contact for clients during onboarding
- Ensure clear communication and provide timely updates
- Support handover to Account Management post go live