Onboarding Coordinator
Plaid is a financial data network and fintech infrastructure company that helps people securely connect financial accounts to digital financial services.
Maintainer signals as of 9/2/2026
Funding history
Projects
About Plaid Inc.
Plaid provides developer infrastructure and financial tools for account connectivity, financial data access, bank payments, identity verification, AML monitoring, credit and underwriting, and fraud prevention. Its network supports thousands of fintech companies and more than 12,000 financial institutions across the United States, Canada, the United Kingdom, and Europe.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will coordinate recurring in-person onboarding cohorts, including calendars, rooms, materials, communications, travel, attendance, and meals. You will answer new-hire questions, facilitate sessions, improve onboarding operations, and support employee events and programs from planning through delivery.
Requirements
- 1–3 years of experience in onboarding, events, employee experience, HR, workplace experience, administrative support, or a related role
- Organizational and coordination skills
- Written and verbal communication skills
- Experience planning and executing employee-facing events or onboarding programs
- Ability to facilitate onboarding sessions
- Attention to detail in calendars, travel, participant lists, and program logistics
- Cross-functional collaboration skills
- Ability to work in the San Francisco office Tuesday through Thursday
- Ability to lift up to 50 pounds
Responsibilities
- Coordinate logistics for in-person onboarding cohorts
- Manage new-hire travel, hotel bookings, and spend-limit requests
- Maintain onboarding participant lists, travel records, attendance, and internal resources
- Respond to new-hire questions through Zendesk
- Prepare onboarding spaces, materials, meals, and supplies
- Facilitate onboarding sessions as needed
- Gather feedback and improve onboarding logistics and communications
- Assist with employee events and programs
- Respond to or route employee inquiries
- Manage operational details and provide event support
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)