NOC Engineer
Cross River provides API-driven banking infrastructure enabling embedded financial services including payments, lending, card programs, and cryptocurrency solutions.
Funding history
Projects
About Cross River Bank
Cross River operates a proprietary real-time banking core platform that delivers embedded financial services to fintech and technology companies. The platform provides payment rails including ACH, wires, RTP, and FedNow, card issuing and processing capabilities, digital lending infrastructure, and cryptocurrency banking services. Cross River enables partners to access banking functionality through API integrations while maintaining federal regulatory compliance.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will monitor production environments, detect and triage incidents, assess severity, resolve Tier 1.5 issues, and escalate incidents with clear context. You will improve runbooks, alerts, and monitoring coverage while collaborating on production reliability.
Requirements
- Hands-on technical exposure through coursework, military service, internships, or personal projects
- Fluency in English and Hebrew
- Coding ability in Python, .NET, Bash, PowerShell, or similar technologies
- Ability to stay organized and work effectively under pressure and regulatory deadlines
- Working knowledge of SQL, networking, Linux servers, and Windows servers
- Willingness to work rotating 8-hour shifts, including overnight and occasional Friday shifts
- Willingness to ask questions early
- Familiarity with monitoring platforms such as New Relic, Datadog, PagerDuty, or SolarWinds
- Exposure to ServiceNow, Jira, or ELK
- Exposure to cloud computing platforms such as AWS, GCP, or Azure
Responsibilities
- Monitor production environments and ensure system stability
- Detect, triage, prioritize, and resolve Tier 1.5 incidents
- Assess incident severity and notify appropriate stakeholders
- Improve runbooks, alert quality, and monitoring coverage
- Collaborate with SRE, Infrastructure, and Engineering teams
Benefits
- Flexible hybrid work model with three days per week at the Jerusalem office
- Monthly wellness reimbursement
- Keren Hishtalmut
- Private health insurance
- Dental insurance
- Volunteer days
- Donation matching
- Yoga and Pilates