Network Operations Engineer, AI Networking
AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.
Projects
About OpenAI
OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.
Skills
Candidate Availability
About the Role
You will operate and improve large-scale Ethernet fabrics supporting GPU clusters, storage and management infrastructure. You will monitor and resolve incidents, execute production changes and maintenance, manage hardware lifecycle, support new cluster deployments, perform root-cause analysis, build monitoring and runbooks, and automate repetitive tasks with Python. The role includes 24x7 on-call and up to 30% travel.
Requirements
- Bachelor's degree in Computer Science, Network Engineering or related field, or equivalent experience
- 5+ years operating large-scale data center, cloud, AI or HPC network infrastructure
- Experience supporting high-availability production network environments
- Hands-on experience with Cisco NX-OS, Arista EOS, NVIDIA Spectrum/Cumulus Linux or Juniper JunOS
- Strong knowledge of Layer 2/3, BGP, OSPF, ECMP, MLAG, LACP, VRFs and VLANs
- Experience troubleshooting fiber optics, transceivers, DAC/AOC cables and high-speed Ethernet
- Experience with software upgrades, hardware maintenance and change management
- Excellent analytical and troubleshooting skills
- Participate in 24x7 on-call rotation
- Up to 30% travel to data center locations
Responsibilities
- Own operational health, availability and reliability of production AI network infrastructure
- Monitor, troubleshoot and resolve network incidents while meeting SLOs and reducing MTTD and MTTR
- Operate and maintain large-scale Ethernet fabrics for GPU compute, storage and management
- Execute production network changes, maintenance windows and capacity expansions
- Manage hardware lifecycle including switch and optics replacements, RMA and upgrades
- Support new AI cluster deployments, data center expansions and migrations
- Partner with CSPs, colocation providers, Smart Hands and hardware vendors
- Perform root-cause analysis and drive corrective actions
- Build and maintain monitoring, telemetry, dashboards and alerting
- Develop runbooks, playbooks and standard operating procedures
- Automate repetitive tasks using Python and automation frameworks
- Identify opportunities to improve reliability, scalability and efficiency
Benefits
- Equity
- Performance-related bonus
- Medical, dental and vision insurance with HSA employer contributions
- Health FSA, Dependent Care FSA and commuter pre-tax accounts
- 401(k) with employer match
- Paid parental leave up to 24 weeks for birth parents and 20 weeks for non-birthing parents, plus paid medical and caregiver leave up to 8 weeks
- Flexible PTO for exempt employees; up to 15 days for non-exempt
- 13+ paid company holidays and company office closures, plus paid sick time
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend
- Daily meals in offices and meal delivery credits
- Relocation support
- Charitable donation matching and wellness stipends