Junior Systems Analyst | Production, Monitoring and Cloud (AWS)
Itaú is a banking and financial services company serving individual, business, institutional, and public-sector customers.
About Itaú
Itaú operates as a full-service bank providing financial products and services to individuals, companies, institutional clients, and public-sector customers. Its offerings include current accounts, credit and loans, credit cards, investments, capitalization, insurance, consortia, foreign exchange, payment collection, debt renegotiation, and digital banking applications. The organization also provides specialized services through Itaú Empresas, Itaú BBA, Itaú Asset Management, and Itaú Securities Services.
Skills
Candidate Availability
About the Role
You will monitor the online transactional environment to keep it available, follow batch processing, troubleshoot alarms and handle incidents. You will run operational maneuvers, implement production changes following controls, support AWS and on-premises environments, and support audits and compliance.
Requirements
- Knowledge of Linux, SQL, AWS, Python, C++
- Environment monitoring and incident analysis
- Critical application support
- Troubleshooting
- Microsoft Office tools
- Nice to have: high availability, payments platforms, AWS experience, automation and observability, audit and compliance familiarity
Responsibilities
- Monitor the online transactional environment and ensure availability
- Follow batch processing and handle issues
- Troubleshoot alarms and events from monitoring tools
- Handle incidents, tickets and operational demands
- Respond quickly to events that may impact stability
- Execute operational maneuvers and load balancing between sites
- Implement production changes following established processes
- Support AWS and on-premises environments
- Identify continuous improvement opportunities
- Follow security and compliance requirements
- Support audits and regulatory validations
- Collaborate with multidisciplinary teams
Benefits
- Transportation voucher
- Meal/food voucher
- Health plan
- Dental plan
- Life insurance
- Profit sharing (PLR)
- Private pension
- Discounts on financial products
- Extended maternity and paternity leave
- Childcare assistance
- Education incentive
- Wellhub or TotalPass
- Access to Itaú leisure clubs
Hiring Process
Registration; profile evaluation; interview with leadership; case; interview with selection team; proposal; hiring.