NCSC Cryptographic Ordering Production Distribution and Customer Relationship Management
GCHQ is the United Kingdom's intelligence, security and cyber agency, working to identify, analyse and disrupt threats to the UK.
About Government Communications Headquarters (GCHQ)
A UK public body whose statutory function includes foreign-focused signals intelligence. GCHQ uses technical capabilities, analysis and online effects across counter-terrorism, cyber security, serious and organised crime, strategic advantage and support to defence. It has publicly described responsible AI use in its national-security mission.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will use computer-based production systems to generate cryptographic materials, prepare physical products for dispatch, distribute electronic products and maintain records. You will manage customer accounts, orders and queries through an electronic order-management system and contribute to modernisation projects.
Requirements
- Use IT-based production systems in a secure environment.
- Demonstrate attention to detail and an analytical, problem-solving approach.
- Communicate confidently with customers.
- Have working knowledge of Microsoft Office.
- Demonstrate literacy and numeracy through GCSE Maths and English at Grade 4/C or above, or equivalent experience.
- Work flexibly in a varied team and undertake routine and complex tasks.
- Be a British citizen or hold dual British nationality.
Responsibilities
- Generate and produce cryptographic materials using computer-based production systems.
- Prepare and package physical products for dispatch.
- Distribute electronic products.
- Maintain product records.
- Manage customer accounts, orders and queries through an electronic order-management system.
- Contribute to modernisation projects and the transition to electronic formats.
Benefits
- 25 days' annual leave rising to 30 days after five years, plus 10.5 days of public and privilege holidays.
- Interest-free season ticket loan.
- Cycle to work scheme.
- Subsidised gym, restaurant and on-site coffee bars, subject to location.
- Paid parental and adoption leave.
- Pension scheme.
Hiring Process
Initial online application and pre-screening; online Situational Judgement Test; application sift; online interview; conditional offer.