Marketing Engineer (AI Agents)
Cresta is an enterprise customer-experience AI platform that unifies autonomous AI agents, real-time agent assistance, and conversation intelligence for contact centers.
Funding history
About Cresta
Cresta Intelligence, Inc. operates Cresta, a human-centric AI platform for enterprise contact centers. Its products automate selected customer conversations, assist human agents in real time, and analyze conversations to improve customer experience, revenue, and operating efficiency.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own how cresta.com is built end to end, set the technical vision for the website stack and CMS (currently Webflow), and build interactive experiences and a component system with brand and design. You will own site instrumentation with the GTM stack, build localization foundations, put engineering practices in place, and ship technical SEO and AEO work. You will also develop, deploy and optimize AI agents for marketing, taking them from prototype to production with evaluation, guardrails and human review.
Requirements
- 7+ years in software development, web development, AI/ML engineering or growth engineering
- Strong full-stack skills in Python, TypeScript, Node or similar
- Familiarity with AI/ML concepts; hands-on LLM and prompt engineering experience strongly preferred
- Ability to learn new domains quickly
- High agency
- Strong understanding of AI agent frameworks, function calling and RAG
- Comfortable as the deepest technical voice on a non-engineering team
- Ownership mindset
Responsibilities
- Own how cresta.com is built end to end
- Set the technical vision for the website stack and CMS
- Build interactive experiences and own the component system
- Own site instrumentation for forms, gated content, event tracking and attribution
- Build localization foundations including locale routing, URL architecture and hreflang
- Put in engineering practices that enable fast, safe shipping
- Ship technical work behind SEO and AEO programs
- Develop, configure, deploy and optimize AI agents on Cresta's platform for marketing use cases
- Take agents from prototype to production with evaluation criteria, guardrails and human review
- Provide feedback to product and engineering teams and build custom tooling
Benefits
- Medical, dental and vision coverage
- Flexible PTO
- Paid parental leave
- Retirement savings plan
- Remote work setup budget
- Monthly wellness and communication stipend
- In-office meal program and commuter benefits for onsite employees
- Equity