Manager, Deployment Lead, Forward Deployed Engineering (FDE)
AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.
Projects
About OpenAI
OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.
Skills
Candidate Availability
About the Role
You will lead and grow a team of Deployment Leads in APAC through high-stakes customer deployments, owning technical and business outcomes end to end. You will help build the function, define its scope and ways of working, and partner with FDE, Product, Research, and GTM to balance customer-specific solutions with reusable capabilities. The role is based in Singapore on a hybrid model with up to 25% travel.
Requirements
- 8+ years of customer-facing technical delivery or product leadership experience
- 2+ years managing high-performing teams
- Personally led complex technical deployments from prototype through production
- Strong product mindset, ideally with product management experience
- Ability to thrive in ambiguity and build new functions
- Track record of hiring, coaching, and developing technical customer-facing talent
Responsibilities
- Lead and grow a team of DLs delivering production systems with frontier models
- Own end-to-end delivery outcomes from scoping through production, adoption, and handoff
- Set direction and build trust across technical teams, GTM, and customer executives
- Codify what works into playbooks, delivery practices, and product roadmap inputs
- Coach DLs with hands-on feedback and career development
- Make staffing decisions and develop future DL leaders
Benefits
- Relocation assistance
