Manager, Applied AI Engineering (Codex)
AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.
Projects
About OpenAI
OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead a team of Applied AI Engineers who work hands-on with customer engineering organizations to design AI-enabled development workflows and drive Codex adoption. You will set strategy, coach engineers, serve as the senior technical escalation point, and partner with Sales, Product, Research and Engineering to turn customer insights into product improvements and reusable patterns. The role is open in San Francisco.
Requirements
- 8+ years in deeply technical, customer-facing roles such as applied engineering or solutions architecture
- 2+ years leading technical teams
- Experience building or deploying generative AI, developer platforms, agentic systems, or cloud software in production
- Strong hands-on software engineering with Python or JavaScript
- Understanding of modern software development lifecycles and AI coding agents
- Ability to work directly with customer engineering teams
- Effective communication with engineers and executives
Responsibilities
- Lead, hire, and mentor a team of Applied AI Engineers supporting Codex customers
- Own the operating model and technical engagement strategy for Codex Applied AI Engineering
- Guide teams in designing AI-enhanced development workflows, agentic systems, automations, and evaluations
- Act as the senior technical escalation point for complex customer implementations
- Partner with Sales, Product, Research, and Engineering to align customer outcomes with roadmap
- Establish repeatable patterns, playbooks, and reference architectures
- Coach engineers to be trusted technical partners to customers
- Synthesize customer insights into feedback for Product, Research, and Engineering
- Champion safe and effective adoption of AI-powered development workflows
Benefits
- Equity
- Performance-related bonus
- Medical, dental, and vision insurance with HSA employer contributions
- Health FSA, Dependent Care FSA, and commuter pre-tax accounts
- 401(k) with employer match
- Paid parental leave up to 24 weeks for birth parents and 20 weeks for non-birthing parents
- Paid medical and caregiver leave up to 8 weeks
- Flexible PTO for exempt employees
- 13+ paid company holidays and company office closures
- Paid sick or safe time
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend
- Daily meals in offices and meal delivery credits
- Relocation support
- Charitable donation matching and wellness stipends
- Hybrid work model
