Lead Site Reliability Engineer

Glean is an enterprise AI platform that connects company knowledge and systems to provide permission-aware search, AI assistance, and agents.

San Francisco, United States
About Glean

Glean develops enterprise Work AI software. Its platform provides enterprise search, a conversational AI assistant, and tools to build, govern, and orchestrate AI agents using a company’s connected data and permissions.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will lead technical reliability work, mentor engineers, and set standards for incident management, automation, and performance. You will build resilient cloud environments, improve on-call operations, develop tooling, optimize performance and cost, strengthen monitoring and security, and provide SRE input throughout software delivery.

Requirements

  • 8+ years in a senior-level Site Reliability Engineering or similar role
  • 5+ years of software development experience
  • 3+ years managing people or teams, leading projects, and troubleshooting distributed cloud systems
  • Knowledge of Google Cloud Platform, AWS, or Azure
  • Experience with Docker and Kubernetes
  • Experience with Terraform
  • Knowledge of networking, security principles, and SRE practices
  • Experience with monitoring and alerting tools

Responsibilities

  • Lead technical reliability practices and mentor engineers
  • Implement and maintain resilient cloud architectures
  • Monitor performance and resolve bottlenecks and failure points
  • Participate in on-call rotation and improve incident management processes
  • Develop automation scripts, tools, and deployment processes
  • Optimize infrastructure and applications for performance, scalability, and cost
  • Collaborate on security and compliance practices
  • Design monitoring, alerting, dashboards, and on-call playbooks
  • Participate in system design and launch reviews

Benefits

  • Medical coverage
  • Vision coverage
  • Dental coverage
  • Generous time-off policy
  • 401k plan
  • Home office improvement stipend
  • Annual education stipend
  • Annual wellness stipend
  • Regular events
  • Healthy lunches

Hiring Process

Brief AI-focused exercise or discussion during the interview process.

Lead Site Reliability Engineer at Glean | JobStash