Lead of Anti Fraud Operations

Skills

About the Role

Implement the Fraud Prevention Framework and translate the Fraud Prevention Policy into operational procedures, workflows, and controls. Design and run fraud monitoring, alert handling, and case management processes, define detection rules and thresholds, manage investigations and escalations, coordinate cross-functional stakeholders, conduct fraud risk assessments, deliver awareness training, and produce management and Board-level reporting.

Requirements

• 5+ years of experience in Fraud Prevention, Financial Crime, or Risk.
• Experience building or implementing anti-fraud frameworks or processes from scratch.
• Strong understanding of crypto and fiat fraud typologies, AML/CFT, and operational risk.
• Experience with transaction monitoring systems and fraud detection tools.
• Ability to design processes and work hands-on with implementation.
• Cross-functional experience with Compliance, Product, Engineering, and Operations.
• Strong analytical, problem-solving, and communication skills.
• English proficiency at B2 level or higher.
• Nice to have: crypto or digital assets experience.
• Nice to have: familiarity with MiCA, AMLD, and FATF.
• Nice to have: incident response or security team experience.
• Nice to have: data analysis or rule-based monitoring experience.

Responsibilities

• Implement the Fraud Prevention Framework.
• Translate the Fraud Prevention Policy into operational procedures, workflows, and controls.
• Establish the end-to-end fraud lifecycle from detection through closure.
• Design fraud monitoring, alert handling, and case management processes.
• Implement Fraud Risk Indicators, thresholds, and detection scenarios.
• Develop and maintain the Fraud Register and reporting structure.
• Implement automated monitoring and alerting with product and technology teams.
• Define anomaly detection rules across transactions, behaviour, counterparties, and geography.
• Establish investigation procedures, evidence handling standards, escalation criteria, and SLAs.
• Coordinate fraud matters with MLRO, Compliance, and Incident Response.
• Align anti-fraud processes with AML/CFT, Security, and Incident Management frameworks.
• Conduct fraud risk assessments and implement preventive controls such as CDD and transaction limits.
• Develop fraud awareness training and targeted guidance.
• Build management and Board-level fraud reporting and drive continuous improvement.

Benefits

• Flexible monthly Benefit Bar up to €250/month.
• Fully remote work from almost anywhere.
• Optional offices and relocation support.
• Flexible, async-friendly environment.
• Budget for courses, certifications, and professional development.
• Language learning support.
• Medical insurance or reimbursement depending on location.
• Access to mental health support.
• Financial support for important life events.
• Merch shop with rewards system.
• Team offsites and company events.