Lead of Anti Fraud Operations
CoinsPaid is a leading crypto payment ecosystem offering services for businesses and individuals. They provide a secure and reliable platform for accepting, storing, and exchanging over 50 cryptocurrencies, facilitating seamless integration for online businesses to tap into the crypto market.
About CoinsPaid
CoinsPaid provides a comprehensive suite of crypto payment solutions designed for various online businesses, including iGaming, e-commerce, and subscription services. Their ecosystem includes a business wallet for managing crypto assets, a payment gateway for processing transactions, and an OTC desk for large-volume exchanges. For individuals, CoinsPaid offers a personal wallet for everyday crypto use. The platform emphasizes security, holding an EU license and undergoing regular security audits, and aims to bridge the gap between traditional finance and the digital currency world. Their services are designed to help businesses expand their customer base, reduce costs, and mitigate the risks associated with crypto volatility.
Skills
About the Role
You will implement the Fraud Prevention Framework and translate the Fraud Prevention Policy into operational procedures, workflows, and controls. You will design and run fraud monitoring, alert handling, and case management processes, define detection rules and thresholds, and manage investigation and escalation of incidents. You will coordinate with Compliance, AML, Security, Product, Finance, and Operations teams, conduct fraud risk assessments, maintain the Fraud Register, deliver fraud awareness training, and produce management and Board-level reporting to drive continuous improvement.
Requirements
- 5+ years of experience in Fraud Prevention, Financial Crime or Risk (crypto, fintech, or payments preferred)
- Proven experience building or implementing anti-fraud frameworks or processes from scratch
- Strong understanding of fraud typologies for crypto and fiat, AML/CFT, and operational risk
- Experience with transaction monitoring systems and fraud detection tools
- Ability to design processes and work hands-on with implementation
- Experience working cross-functionally with Compliance, Product, Engineering, and Operations
- Strong analytical and problem-solving skills
- Excellent communication skills
- English proficiency at B2 level or higher
- Nice to have: experience in crypto or digital assets environment
- Nice to have: familiarity with regulatory frameworks such as MiCA, AMLD, FATF
- Nice to have: experience with incident response or security teams
- Nice to have: background in data analysis or rule-based monitoring systems
Responsibilities
- Implement the Fraud Prevention Framework
- Translate Fraud Prevention Policy into operational procedures and controls
- Establish end-to-end fraud lifecycle: detection, escalation, investigation, closure
- Design fraud monitoring, alert handling, and case management processes
- Implement Fraud Risk Indicators, thresholds, and detection scenarios
- Develop and maintain the Fraud Register and reporting structure
- Work with product and tech teams to implement automated monitoring and alerting
- Define rules for anomaly detection across transactions, behaviour, counterparties, and geography
- Implement investigation procedures and evidence handling standards
- Define escalation criteria and SLAs for material cases
- Coordinate fraud matters with MLRO, Compliance, and Incident Response
- Align anti-fraud processes with AML/CFT and security frameworks
- Conduct fraud risk assessments and implement preventive controls such as CDD and transaction limits
- Develop and roll out fraud awareness training
- Build fraud reporting to management and Board level and drive continuous improvement
Benefits
- Flexible monthly Benefit Bar up to €250/month
- Fully remote work from almost anywhere
- Optional offices and relocation support
- Flexible, async-friendly environment
- Budget for courses, certifications, and professional development
- Language learning support
- Medical insurance or reimbursement depending on location
- Access to mental health support
- Financial support for important life events
- Merch shop with rewards system
- Team offsites and company events