Lab Operations Engineer, Systems Integration | Consumer Devices

3 hours agoSalary: 230K - 290KSan Francisco, USAOperationsJobs by OpenAI

AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.

41 current maintainers27 active leads7 new active leads120 lead step-downs17 early lead departures
San Francisco, United States
About OpenAI

OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will own the day-to-day operation of a large-scale consumer device test lab. You will keep device fleets, test rigs, infrastructure, inventory, provisioning, and logistics running smoothly, prepare devices for testing, support diagnostics and test automation, and plan lab readiness and capacity.

Requirements

  • Track record operating or supporting a hardware, electronics, reliability, manufacturing, or QA test lab
  • Experience managing fleets of consumer electronics, embedded devices, or connected hardware
  • Ability to set up and troubleshoot devices, test rigs, networking, and power across USB, Wi-Fi, Ethernet, Bluetooth

Responsibilities

  • Own device fleet and inventory
  • Operate and maintain the lab including racks, rigs, cabling, power, and networking
  • Flash, provision, reset, configure, and label devices for testing
  • Support testing and diagnostics with engineering and QA
  • Plan lab readiness and capacity
  • Partner across hardware, systems, QA, reliability, IT, and infrastructure teams

Benefits

  • Equity
  • Medical, dental, and vision insurance with HSA employer contributions
  • Health FSA, Dependent Care FSA, and commuter pre-tax accounts
  • 401(k) with employer match
  • Paid parental leave, medical and caregiver leave
  • Flexible PTO for exempt employees; up to 15 days for non-exempt
  • 13+ paid company holidays and company office closures
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in offices and meal delivery credits
  • Relocation support
  • Charitable donation matching and wellness stipends