Junior Operations & Community Manager
Skills
About the Role
You will support the day-to-day operations of coworking and business center sites in Zug and Vaduz. You will execute operational tasks, manage member onboarding and offboarding, handle postal and administrative processes, maintain CRM and records, assist with basic accounting tasks, act as a front-facing contact for members and visitors, respond to inquiries, and provide occasional event logistics and guest support. You will travel between Zug and Vaduz as required.
Requirements
- Minimum 2 years of professional experience in operations, administration, hospitality or customer service
- Strong organizational and multitasking skills with attention to detail
- Client-oriented mindset with excellent interpersonal skills
- Ability to work independently with a proactive approach to problem-solving
- Comfortable with administrative tools, spreadsheets and digital systems
- Basic accounting knowledge is an advantage
- English professional proficiency
- German good working knowledge
- Valid driving license
- Valid work permit
- Flexibility to travel between Zug and Vaduz
Responsibilities
- Execute daily operational tasks across the premises in Zug and Vaduz
- Manage member onboarding and offboarding processes including contracts and access badges
- Manage postal services including mail reception, sorting, notifications and distribution
- Maintain accurate internal records and CRM data
- Support basic accounting tasks including invoice preparation and payment follow-ups
- Act as a front-facing contact for members, visitors and service providers
- Deliver a high-quality customer experience aligned with hospitality standards
- Respond to inquiries via email, phone and in person
- Support relationship management with existing clients and escalate requests when necessary
- Provide operational assistance to events including setup, logistics and guest support