Onboarding Specialist
Skills
About the Role
You will perform KYC and KYB onboarding for individual and corporate clients: collect and validate identity and company documents, verify information, enter data, set up accounts, and prepare files for Compliance approval. You will monitor transactions, conduct account screening and ongoing monitoring using Compliance and APS (AMLO) systems, and coordinate closely with Sales and other teams to ensure regulatory alignment.
Requirements
- Diploma or Bachelor’s degree in Business Law Finance Compliance or related field
- Experience in KYC KYB AML or customer due diligence is a plus
- Background in crypto or digital assets is a plus
- Fluent in Thai and English
- Strong communication and interpersonal skills
- Ability to work independently and collaboratively in a fast paced international environment
- Fast learner with a proactive attitude and adaptability
- Able to work in shifts as assigned
Responsibilities
- Perform customer account onboarding
- Collect and validate KYC and KYB information
- Verify documents and prepare customer files for Compliance approval
- Enter data and complete account setup
- Notify Sales when onboarding is complete
- Monitor transaction activities including inbound, outbound, duplicate, pending and same-day transactions
- Conduct account screening and ongoing monitoring via Compliance and APS (AMLO) systems
- Coordinate onboarding processes with Sales, Payment Operations and Compliance