Compliance Operations Specialist
Block, Inc. is a global financial-technology company building products for economic empowerment across payments, consumer finance, commerce, Bitcoin, music, and AI.
Maintainer signals as of 9/25/2026
Projects
About Block, Inc.
Block, Inc., formerly Square, Inc., operates the Square and Cash App ecosystems and current businesses including Afterpay, TIDAL, Bitkey, Proto, and Spiral. Its current Bitcoin ecosystem includes Cash App Bitcoin services, Bitkey self-custody wallet technology, Proto mining systems, and Spiral open-source Bitcoin initiatives. Block also develops open-source AI and collaboration projects including Goose, Buzz, and Berd.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
Conduct investigations into AML, fraud, sanctions, and other violations; monitor merchant activity; perform onboarding and ongoing due diligence reviews; document findings; make risk-based recommendations; and coordinate with payment networks and banking partners. The role requires communication with merchants and stakeholders in Japanese and English and is fully remote based in Japan only.
Requirements
- Professional fluency in Japanese and English, written and spoken.
- Bachelor's degree or equivalent professional experience.
- At least 3 years of experience in compliance operations, transaction monitoring, AML investigations, fraud investigations, risk management, or policy implementation in a regulated financial services environment.
- Strong understanding of Japanese financial crime compliance requirements, including CDD, KYC, transaction monitoring, and suspicious activity investigations.
- Knowledge of Japanese payment industry regulations, merchant acquiring requirements, and payment network rules.
- Strong investigative, transaction analysis, judgment, risk assessment, written communication, and case documentation skills.
- Based in Japan.
Responsibilities
- Monitor and investigate compliance-related alerts from transaction monitoring systems and manual reviews.
- Analyze merchant activity, payment flows, customer relationships, and operations to identify unusual or suspicious behavior.
- Investigate AML, fraud, sanctions, prohibited activities, financial crime risks, and policy violations.
- Verify merchant information and conduct onboarding and ongoing due diligence reviews.
- Document investigative findings and make risk-based recommendations regarding account actions and escalations.
- Conduct public record research and open-source intelligence reviews.
- Interact with merchants in Japanese and English to obtain information and communicate compliance requirements.
- Complete operational reviews and investigations within established service-level agreements.
- Coordinate with payment network partners, banking partners, and other stakeholders on compliance monitoring activities.
Benefits
- Remote work
- Medical insurance
- Flexible time off
- Retirement savings plans
- Modern family planning
