Junior Delivery Manager Self Service
Xsolla is a video game commerce company that provides a suite of tools and services—including merchant of record payment processing, tax management, fraud prevention, compliance, refunds, dispute management, and end-user support—to help game developers and publishers launch, grow, and monetize their games globally. It serves video game developers, publishers, and studios of all sizes across global and regional markets.
About Xsolla
Xsolla connects the tools, systems, payments, and web shops used by the video games industry, positioning itself as a global merchant of record supporting over 1,000 payment methods and a cumulative audience of 50 million, with transaction fees around 5%. Its services include tax management, fraud monitoring and prevention, global and regional regulatory compliance, refund and dispute management, and end-user payment support. Xsolla's product lineup includes the Xsolla SDK for native in-app payments on side-loaded apps and alternative app stores, a Buy Button enabling link-out purchases from iOS mobile games in the U.S., and Web Shop for building customized, direct-to-consumer game storefronts. The company works with major gaming industry partners and clients such as Mytona, Ubisoft, MARVEL SNAP, and others, and highlights partner success stories, industry events, and its own culture and hiring initiatives on its site.
Skills
About the Role
You will support delivery for a self-service product portfolio alongside a Product Manager. You will track work and dependencies, coordinate launch readiness, prepare meetings and status updates, maintain product documentation, conduct research, and turn feedback and delivery metrics into structured input for prioritization.
Requirements
- Fluent English
- Structured thinking
- Attention to detail
- Ability to manage tasks independently
Responsibilities
- Track ticket status in Jira and flag blockers and outdated items
- Maintain dependency notes and follow up on open action items
- Coordinate cross-functional launches by monitoring readiness across teams
- Prepare agendas and materials for recurring meetings
- Write meeting summaries and distribute action items
- Draft weekly status updates for stakeholder channels
- Keep Confluence process documentation, decision logs, and launch notes current
- Structure notes from syncs into reusable documentation
- Conduct ad-hoc research on competitors, markets, and user flows
- Synthesize feedback into structured input for product prioritization
- Collect and structure feedback from team syncs and stakeholder discussions
- Identify recurring themes and prepare input for the product backlog and prioritization
- Track delivery metrics and flag friction points across the product workflow
