IT Engineer
Tools for Humanity is a technology company building products for humans in the age of AI.
Maintainer signals as of 9/2/2026
About Tools for Humanity
Tools for Humanity develops hardware, software, and services connected to World, described as an open-source real-human network. Its products include the Orb for privacy-focused proof-of-human verification, World App for World ID access, digital asset management, wallet functionality, transactions, and Mini Apps, and World Spaces for verification, community programming, and events. The company serves end users and organizations seeking to integrate World infrastructure into their projects.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
Oversee core IT systems, networks, and applications to ensure reliable performance and visibility. Identify and implement process improvements, manage vendor relationships, respond to incidents and outages, provide staff and executive support, resolve tickets, manage SaaS renewals, plan IT projects, manage budgets and risks, coordinate stakeholders, track progress, and prepare status reports.
Requirements
- Leadership and team management skills
- Problem-solving and analytical abilities
- Proficiency with Jira, Linear, and Notion
- Strong communication and interpersonal skills
- Ability to work under pressure and manage multiple priorities
- Result orientation and strong multitasking skills
- Strategic mindset
Responsibilities
- Oversee IT systems, networks, and applications
- Identify and implement process improvements
- Manage vendor relationships and service providers
- Respond to IT incidents and outages and document issues
- Establish compliance and security processes
- Provide training and support to staff and end-users
- Provide executive IT support and recommend improvements
- Resolve internal IT tickets and provide hands-on support
- Develop and manage project plans, including scope, schedule, budget, resources, and risks
- Track project progress using Linear and Jira
- Manage stakeholder communications and expectations
- Coordinate cross-functional IT project work
- Manage IT budgets and SaaS renewal processes
- Prepare project status reports and slide decks
Benefits
- Open collaborative office space in downtown San Francisco
- Unlimited PTO
- Monthly phone reimbursement or company device
- Daily DoorDash credit for in-office meals
- Medical insurance
- Dental insurance
- Vision insurance
- 401k with employer match
- Life insurance
- Commuter benefits
- Professional development stipend
- Competitive long-term incentive package
