Human Resources Administrative Assistant
Wave Mobile Money is a financial technology company providing affordable mobile money services across Africa. Its offerings include money transfers, deposits and withdrawals, bill payments, airtime purchases, merchant payments, collections, bulk payments, and checkout APIs.
Funding
Projects
About Wave Mobile Money Inc.
Wave Mobile Money builds and operates a mobile financial network intended to help make Africa the first cashless continent. Its consumer services enable users to deposit and withdraw money, send funds, pay bills, buy airtime, and access customer support through mobile applications and agents. Wave Business provides bulk payments, in-person merchant payments, cash collection tools, a business portal, and checkout APIs. The company serves consumers, agents, merchants, businesses, and other clients across multiple African countries.
Skills
About the Role
You will ensure that all HR-related documents such as employment contracts, amendments, work certificates, and attestations are prepared accurately and signed by the relevant stakeholders. You will support the pre-onboarding process by communicating with selected candidates and collecting required documents. You will maintain accurate physical and digital employee records, assist the payroll department with employee information, and liaise with external partners like the Social Security Administration. You will stay updated on HR laws and best practices, help draft and update HR policies and procedures, guide employees on HR matters, answer their queries, and participate in HR projects. You will work from the Abidjan office and may travel to upcountry locations.
Requirements
- University degree, associate degree, or professional training in HR
- Attention to detail and good grammar proficiency
- Excellent writing and listening skills
- Very good command of written and spoken French and good knowledge of English
- Computer proficiency and ability to operate Microsoft Office packages
- 2 years of experience in a similar position
- Work authorization in Côte d'Ivoire
Responsibilities
- Draft and review HR-related documents such as employment contracts, promotions, amendments, and work certificates
- Support the pre-onboarding process by communicating with selected candidates and collecting required documents
- Maintain accurate and up-to-date physical and digital records of employee information
- Assist the payroll department by providing relevant employee information
- Liaise with external partners like the Social Security Administration for maternity and work accidents
- Stay updated on HR laws, regulations, and best practices to ensure compliance
- Assist in drafting and updating HR policies and procedures
- Ensure compliance with legal requirements and internal policies, including maintaining employee handbooks
- Guide employees on HR policies, procedures, and employment-related matters
- Answer employees' queries about HR-related issues
- Participate in HR projects
Benefits
- Generous health insurance for yourself and your dependents
- 26 weeks of parental leave for mothers and 4 weeks for fathers
- Subsidized child care
- Airtime reimbursement
- Free food
