Head of Product Subscriptions
Tide is a UK-founded fintech business financial platform providing banking and financial-management services to small businesses and sole traders.
About Tide
Tide Platform Limited operates Tide, offering business accounts, payments, accounting and tax tools, savings, payroll, and business finance. Tide is FCA-authorised for electronic-money and payment services and is not itself a bank; its business bank accounts are provided through partner banks including ClearBank.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own the global Membership Plans strategy, vision, and roadmap. You will define subscription tiers, benefits, and pricing; lead delivery across the subscription lifecycle; improve retention and member value using customer and data insights; partner with cross-functional stakeholders; and mentor Product Managers.
Requirements
- 10+ years of product management experience
- Experience owning subscription, membership, or product-led growth initiatives
- Analytical and commercial capability
- Experience defining KPIs and OKRs
- Cross-functional leadership
- Senior stakeholder influence
- Product vision communication
- Experience building scalable global products
- Knowledge of local market and regulatory considerations
Responsibilities
- Own the strategy, vision, and roadmap for global Membership Plans
- Define and optimize subscription tiers, benefits, and pricing
- Lead product delivery across the subscription lifecycle
- Partner across functions to deliver business outcomes
- Champion clear, transparent, and consistent membership experiences
- Mentor and support Product Managers
- Use qualitative and quantitative insights to improve retention and member value
Benefits
- Share options
- Annual leave in addition to bank holidays
- Paid maternity, paternity, and adoption leave
- Paid and unpaid sabbatical leave options
- Salary-sacrifice benefits including nursery and cycle-to-work discounts
- Private family health insurance
- Life and accident cover
- Therapy sessions, courses, meditations, and workshops
- Pension scheme
- Paid volunteering and development days
- Annual learning and development budget
- Work abroad for up to 90 days annually
- Home office setup contribution
- Laptop ownership program
- Daily breakfast, coffee, tea, and juices