Head of Operations
Ctrl Alt is a regulated tokenization infrastructure provider for digital capital markets.
Funding history
About Ctrl Alt
Ctrl Alt designs and operates on-chain infrastructure for digital capital markets. Its services combine financial engineering, legal and compliance frameworks, and technology to structure, issue, distribute, and manage tokenized products including real estate, private-market assets, funds, debt, and infrastructure. The company provides bespoke asset structuring, tokenization, API integrations, investor onboarding, compliance workflows, reporting, and on-chain ownership management for institutional and professional clients.
Skills
Candidate Availability
About the Role
You will lead the operations function, reporting to the COO, with real autonomy. You will set direction, design core processes across procurement, vendor management, contracts, company secretarial and investor operations, grow a team of four across London and Belfast, work with every function, own internal AI and automation work, and establish KPIs. The role is London-based, hybrid, with occasional travel to Belfast and Dubai.
Requirements
- Have led an operations function in a fast-growing or scaling business
- Experience working across more than one office or region
- Experience in a regulated financial services business (FCA, CBI, VARA or similar)
- Ability to work with senior stakeholders and translate priorities into plans
- Comfortable leading by example and hands-on delivery
- Strong attention to detail
- Curiosity about AI and its use in operations
Responsibilities
- Set the direction of the operations function and own its roadmap, priorities and standards
- Design and build processes for procurement, vendor management and contract administration
- Build a group company secretarial calendar across UK, Irish, Dubai and Guernsey entities
- Run investor and counterparty operations such as data rooms and KYB
- Lead, develop and grow the operations team
- Work closely with finance, people, legal, compliance, product, technology and commercial teams
- Connect London, Belfast, Dundalk and Dubai with consistent ways of working
- Own internal AI and automation work, including what gets built and how it is governed
- Establish operations KPIs and a reporting rhythm with the COO
- Act as escalation point for complex operational issues and drive them to resolution
Benefits
- Generous stock options
- Premium private healthcare
- 26 days of annual leave plus birthday off and regional bank holidays
- Enhanced parental leave policy
- MacBook, screens and additional equipment
- Salary sacrifice schemes covering childcare, groceries, EV cars, tech, pensions, bikes and subscriptions
- Modern, centrally located offices
- Annual learning and personal development budget