Head of CDD and KYC Americas
Adyen is a Dutch financial technology company providing global payment acceptance.
Projects
About Adyen
Adyen N.V. operates a unified financial technology platform for businesses. Its services cover online, in-person, and in-app payments; acquiring; payment methods; risk and authentication; platforms and marketplaces; payouts; card issuing; business accounts; capital; and liquidity management.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead and develop a regional customer due diligence function, recruit as needed, and improve performance against key metrics. You will define CDD strategy, resolve complex escalations, balance risk and commercial priorities, improve processes through automation, and represent the function in regional and global initiatives.
Requirements
- 10+ years of operations or compliance experience in financial services, fintech, banking, investment banking, or consulting
- 7+ years of people management experience
- Customer due diligence
- Know your customer
- Risk management
- Regulatory compliance
- Change management
- Stakeholder management
Responsibilities
- Lead and coach the CDD team and people managers
- Recruit and expand the function to support regional growth
- Track team performance against key metrics and OKRs
- Define and execute regional CDD strategy
- Serve as a senior escalation point for complex cases and critical decisions
- Collaborate with Commercial teams on risk-aware decisions
- Partner with Compliance, Operations, and Product to improve processes and implement automation
- Represent the Americas CDD function in regional and global initiatives
- Travel regionally and globally as required
Benefits
- Equity in the form of RSUs
