Global Investigator Triage
Blockchain intelligence company providing tools to detect, investigate, and manage crypto-related fraud, financial crime, and compliance for institutions and government agencies.
Funding history
Investors
About TRM Labs
TRM Labs provides blockchain intelligence for investigations and compliance, offering products such as forensics, wallet screening, entity screening, transaction monitoring, and APIs. It serves financial institutions, crypto businesses, and public sector agencies to trace funds, assess risk, and build cases across digital assets.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will process victim complaints, validate AI investigation output, and route cases into investigative workflows. You will enrich complaint selectors with commercial, on-chain, and off-chain data; maintain clean shift handoffs; provide structured feedback to engineering; participate in on-call rotation; and support time-sensitive asset recovery, takedowns, and victim notifications.
Requirements
- 1–3 years of investigative or analytical experience in the private or public sector
- AI fluency and experience using AI tools for high-volume work
- Baseline crypto knowledge
- Knowledge of investment scams, pig-butchering, and ransomware
- Ability to prioritize and work independently
- Clear written handoff skills
- US citizenship
- Ability to obtain Public Trust clearance
Responsibilities
- Validate and route complaint dispositions
- Review AI investigation output and identify material errors
- Enrich complaint selectors using commercial, on-chain, and off-chain data
- Maintain clean shift handoffs and keep the US-hours queue moving
- Provide structured feedback to engineering on AI triage-model performance
- Participate in a formal on-call rotation for high-priority events
- Support asset recovery, scam-proceed freezes, takedowns, and victim notifications
Benefits
- Remote work
- Remote standby during on-call rotation
Hiring Process
Recruiter intro; hiring manager interview; first round of 1–2 skill-focused interviews; final panel-style hands-on case study; references; offer.