Forward Deployed Engineer

Skills

About the Role

You will lead technical discovery and enterprise implementations, build and optimize integrations with an LLM-driven platform, develop reusable tools and adapters, collaborate with customer stakeholders to define requirements, document implementation practices, and own the performance, reliability, and maintainability of deployed solutions.

Requirements

• 1+ years of software engineering or technical implementation experience
• Experience in customer-facing contexts
• Proficiency in TypeScript or similar programming languages
• Strong understanding of APIs and systems integration
• Ability to understand unfamiliar enterprise software architectures
• Excellent communication skills with technical and non-technical stakeholders
• Willingness to travel occasionally, less than 10%
• Experience with enterprise customers, content, marketing or digital operations
• Familiarity with LLMs, generative AI pipelines and agent-style automation frameworks

Responsibilities

• Lead technical discovery and implementation for enterprise customers
• Translate business processes into AI-native solutions
• Build, deploy and optimize platform integrations
• Develop reusable tools, adapters and configuration layers
• Collaborate with customer stakeholders
• Incorporate field learnings into the product roadmap
• Create technical documentation and implementation playbooks
• Own solution performance, reliability and maintainability

Benefits

• Performance-based annual bonus
• Meaningful equity awards
• Medical, dental and vision insurance
• Fertility and family-planning support
• 401k plan
• Unlimited paid time off
• Paid sick leave
• Employee wellness programs
• Flexible work hours
• Gym, sauna and bike parking
• Free lunch three days a week