Finance Operations Specialist
Coinhako is a Singapore-based, MAS-regulated cryptocurrency trading platform. It lets users buy, sell, convert, and manage digital assets, and offers institutional services including custody and high-volume trading.
Funding history
About Coinhako
Coinhako operates a cryptocurrency exchange and digital-asset platform in Singapore. Its products let users create accounts, fund them via PayNow or FAST bank transfer, and buy, sell, convert, and manage more than 200 cryptocurrencies. The company emphasizes security, regulatory compliance, and an intuitive experience for users at different experience levels. It also provides institutional services, including custody and high-volume trading solutions.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You support the day-to-day operations of a digital-asset business. You reconcile digital assets, fiat balances, receivables, payables, and other assets and liabilities across wallets, custodians, exchanges, banks, and internal ledgers. You investigate discrepancies, facilitate transaction settlement, monitor deposits and withdrawals, maintain operational records, prepare reports, resolve incidents, support safeguarding controls, improve procedures, participate in audits and regulatory reporting, and contribute to automation, system integration, analytics, and artificial intelligence projects. You also assist with testing new systems, products, custody arrangements, trading venues, and workflows while monitoring operational controls and staying informed about digital-asset markets, blockchain transactions, custody practices, settlement infrastructure, and regulations.
Requirements
- Bachelor’s degree in Business, Finance, Accounting, Economics, Operations, Information Systems, or a related discipline
- Relevant experience in operations, settlements, reconciliation, treasury, custody, brokerage, financial services, fintech, or digital assets
- Strong understanding of transaction lifecycles, reconciliations, asset safeguarding, and operational controls
- Familiarity with digital-asset wallets, blockchain transactions, cryptocurrency exchanges, custodians, and fiat payment processes is preferred
- Awareness of the Singapore regulatory environment and MAS requirements applicable to digital-payment-token or digital-asset businesses is advantageous
- Strong numerical, analytical, and problem-solving skills with excellent attention to detail
- Ability to investigate discrepancies systematically and manage multiple time-sensitive tasks in a fast-paced environment
- Strong written and verbal communication skills with the ability to collaborate across departments and with external counterparties
- Proficiency in Microsoft Excel or Google Sheets
- Experience with SQL, data-visualisation tools, workflow automation, or AI-enabled tools is an advantage
- High level of integrity and sound judgment when handling client assets, confidential information, and sensitive transactions
Responsibilities
- Coordinate daily operational activities and ad hoc assignments while following procedures, controls, service-level expectations, and quality standards
- Reconcile company and client digital assets, fiat balances, receivables, payables, and other assets and liabilities across wallets, custodians, exchanges, banks, and internal ledgers
- Investigate reconciliation breaks and balance discrepancies and coordinate timely resolution
- Facilitate accurate settlement of digital-asset and fiat transactions with counterparties
- Monitor deposits, withdrawals, transfers, and trade settlements and escalate delayed, failed, or unusual transactions
- Support the segregation and safeguarding of client assets in accordance with applicable requirements and policies
- Maintain operational records and supporting documentation for transactions, reconciliations, approvals, and exception handling
- Prepare reports on operational accounts, asset positions, transaction activity, reconciliation exceptions, settlement status, and operational metrics
- Resolve operational issues and incidents with relevant departments
- Escalate material discrepancies, control failures, settlement risks, and operational incidents
- Facilitate communication and information flow between Operations and other departments
- Develop, document, implement, and review operational procedures, controls, checklists, and contingency plans
- Identify operational risks and control gaps and implement process improvements
- Participate in operational risk assessments, audits, compliance reviews, and regulatory reporting
- Contribute to workflow automation, system integration, data analytics, and artificial intelligence projects
- Test, validate, and implement new systems, products, custody arrangements, trading venues, and operational workflows
- Monitor automated processes and maintain review, approval, exception-management, and human-oversight controls
- Stay informed about digital-asset markets, blockchain transactions, custody practices, settlement infrastructure, and regulatory requirements
Benefits
- Generous annual leave in addition to national holidays
- Medical coverage including GP, specialist, and TCM care
- Self-care benefits
- Fitness workshops and webinars
- Well-stocked office pantry