Field Application Engineer

Tenstorrent is an AI-computing company that sells AI hardware and licenses AI and RISC-V intellectual property.

Series ERecently funded0 current maintainers0 active leads
Toronto, Canada
About Tenstorrent

Tenstorrent builds computers for AI, including AI processors, scalable server systems, and open-source software and compiler tooling. It also licenses AI and RISC-V IP for customers building customized silicon.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will serve as a technical bridge between customers and internal stakeholders across Southeast Asia. You will understand AI and machine-learning workloads, guide evaluations and deployments, troubleshoot hardware and software issues, develop solutions, and travel to customer sites for installations, maintenance, demonstrations, and proof-of-concept delivery.

Requirements

  • Have 5+ years of experience with AI hardware and software technology
  • Have experience in a customer-facing technical role focused on AI or machine-learning software and hardware
  • Demonstrate strong Python programming skills
  • Be familiar with PyTorch and TensorFlow
  • Have experience designing scalable AI solutions and deploying cloud applications
  • Be able to install, move, and repair servers, accelerator cards, and PCIe devices
  • Hold a bachelor's degree or higher in Computer Science, Engineering, or a related field
  • Be eligible to access U.S. export-controlled technology

Responsibilities

  • Guide technical evaluations and deployments of AI platforms
  • Understand customer AI and machine-learning workloads
  • Troubleshoot hardware and software issues
  • Develop customer solutions and recommendations
  • Coordinate internal teams, service providers, and customer stakeholders
  • Travel to customer sites for installations, maintenance, troubleshooting, demonstrations, and proof-of-concept delivery