Director Background Investigations Strategic Initiatives and Operational Efficiency

Fidelity Investments is a privately held, Boston-headquartered financial services company providing investing, trading, retirement, wealth management, brokerage, workplace benefits, custody and clearing, and digital-asset services.

Boston, Massachusetts, United States
About Fidelity Investments

Fidelity serves individual investors, employers, wealth-management firms, institutions, innovators, and charitable donors through diversified financial-services businesses. Current offerings include brokerage and trading, mutual funds and exchange-traded products, retirement and workplace savings, financial planning and advice, wealth management, institutional custody and clearing, and crypto/digital-asset products.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will define the data strategy and technology roadmap for Background Investigations. You will build cross-functional partnerships, establish operational health metrics and reporting, monitor case trends, evaluate vendor effectiveness and investment ROI, and govern data solutions that improve day-to-day operations.

Requirements

  • 12–15 years of data, product management, and cross-functional business experience
  • Project delivery on time and on budget
  • Relationship management and partnership building
  • Experience in a matrixed and regulated environment
  • Management and coaching
  • Verbal, written, presentation, and analytical skills
  • Investigative analysis and techniques

Responsibilities

  • Define the data strategy and optimal solutions for Background Investigations
  • Build cross-functional partnerships to deliver the data strategy
  • Create a roadmap for implementing and governing data solutions
  • Establish reporting for Background Investigations, Global Security, and senior leaders
  • Monitor case portfolio trends and identify improvement areas
  • Evaluate vendor effectiveness and investment ROI

Benefits

  • Fully paid parental leave
  • On-site health and wellness centers