Developer Support Engineer I
Aurora develops and commercially operates AI-powered self-driving freight technology through its Aurora Driver system.
Funding history
Investors
About Aurora Innovation, Inc.
Aurora is a public autonomous-vehicle technology company focused on self-driving freight. Its Aurora Driver combines hardware and AI software to operate trucks and underpins its driver-as-a-service trucking product.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will help engineers resolve issues with builds, CI, source control, cloud access, authentication, development environments, and AI coding tools. You will triage requests, manage access through infrastructure as code, identify incidents, and build automation, command-line tools, and documentation.
Requirements
- Have 0–2 years of experience in technical support, IT or systems administration, DevOps, SRE, or a related role
- Demonstrate working proficiency with Linux
- Have experience with Git and GitHub workflows, including branches, pull requests, and merge-conflict resolution
- Have experience writing Python or Bash scripts to automate tasks
- Troubleshoot technical issues by reading logs, reproducing problems, and isolating root causes
Responsibilities
- Help engineers resolve issues with builds, CI, source control, cloud access, authentication, development environments, and AI coding tools
- Triage support requests and hand off issues to owning teams when needed
- Grant and manage access through infrastructure-as-code and peer-reviewed changes
- Identify request patterns, raise emerging incidents, and communicate them to affected engineers
- Build scripts, command-line tools, documentation, and AI-powered automation
Benefits
- Annual bonus
- Equity compensation