Deployment Strategist
ElevenLabsVisit ElevenLabs website
AI voice technology company building lifelike speech synthesis and audio AI models.
About ElevenLabs
ElevenLabs is an AI voice company (elevenlabs.io) developing lifelike text-to-speech, voice cloning, dubbing and audio AI models used by millions of developers and enterprises.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
Work with strategic customers to understand AI transformation goals, identify workflows and opportunities, own flagship engagements from discovery and commercial structuring through delivery, advise on AI agent design and production readiness, deliver demos, and share customer insights to shape product and model roadmaps.
Requirements
- 3+ years of experience working with customers in a technical capacity.
- Enterprise customer experience preferred.
- Experience in product development, delivery, and change management.
- Ability to engage in deal discussions, structure value propositions, and navigate enterprise sales cycles.
- Basic proficiency in Python and familiarity with API integration.
- Excellent communication and problem-solving skills.
- Ability to simplify complex technical concepts and structure clear logic.
- Proven ability to own complex, ambiguous projects and deliver results.
- Ability to adapt across customer environments, industries, and technical use cases.
- Familiarity with LLM tooling and AI agent frameworks.
- Ability to map enterprise use cases and workflows to AI systems.
Responsibilities
- Meet with strategic customers to understand AI transformation goals and pain points.
- Own flagship deals from use-case identification through commercial structuring and close.
- Embed with strategic customers and own delivery outcomes.
- Identify high-impact use cases and collaborate with Forward Deployed Software Engineers.
- Guide customers on agent design, orchestration, production readiness, adoption, and impact.
- Scope applications in new industries and expand AI solutions globally.
- Present results and proposals to technical teams and C-suite executives.
- Share field insights with Research teams to inform platform and model roadmaps.
- Build and deliver demos of ElevenAgents and broader AI technology.
- Collaborate with customer engineering and executive teams to bring agents into production and deliver business outcomes.
Benefits
- Annual discretionary professional development stipend
- Annual discretionary stipend for social travel with colleagues
- Annual company offsite
- Monthly co-working stipend for employees not near a main hub