Search...

Deployment Strategist APAC

TRM Labs logo
TRM Labs

Blockchain intelligence company providing tools to detect, investigate, and manage crypto-related fraud, financial crime, and compliance for institutions and government agencies.

Series C2 current maintainers2 active leads1 new active lead1 lead step-down1 early lead departureTeam intelligence

Maintainer signals as of 8/14/2026

450 Townsend Street, San Francisco, CA 94107, United States
About TRM Labs

TRM Labs provides blockchain intelligence for investigations and compliance, offering products such as forensics, wallet screening, entity screening, transaction monitoring, and APIs. It serves financial institutions, crypto businesses, and public sector agencies to trace funds, assess risk, and build cases across digital assets.

View jobs by TRM Labs

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will advise regulators, financial institutions, and crypto businesses on platform usage, explain blockchain investigations, deliver demonstrations and training in English and Mandarin, relay customer feedback, monitor engagement, mitigate churn, and identify account expansion opportunities.

Requirements

  • 5+ years of professional experience
  • Professional proficiency in English and Mandarin
  • Hands-on experience with virtual currencies and blockchain analytics
  • Experience in compliance, investigations, or customer-facing functions
  • Ability to structure complex problems and prioritize critical issues
  • Exceptional attention to detail
  • Ability to communicate technical and investigative concepts to diverse stakeholders
  • Strong collaboration and influencing skills
  • Willingness and ability to travel occasionally

Responsibilities

  • Advise regulators, financial institutions, and crypto businesses on platform effectiveness
  • Explain technical and investigative concepts and support blockchain data interpretation
  • Build and deliver tailored product demonstrations
  • Conduct structured training sessions in English and Mandarin
  • Channel customer feedback to product and engineering teams
  • Monitor customer engagement and usage trends
  • Identify churn risk and implement mitigation strategies
  • Maintain engagement with customer stakeholders
  • Identify expansion opportunities and partner with Account Directors
  • Provide minimal weekend monitoring for priority issues

Benefits

  • Remote work option