Deployment Strategist APAC
Blockchain intelligence company providing tools to detect, investigate, and manage crypto-related fraud, financial crime, and compliance for institutions and government agencies.
Funding history
Investors
About TRM Labs
TRM Labs provides blockchain intelligence for investigations and compliance, offering products such as forensics, wallet screening, entity screening, transaction monitoring, and APIs. It serves financial institutions, crypto businesses, and public sector agencies to trace funds, assess risk, and build cases across digital assets.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
The role partners with regulators, financial institutions, and crypto businesses to operationalize compliance programs, explain blockchain investigations, demonstrate products, deliver bilingual training, relay customer feedback, manage engagement and churn risk, and identify expansion opportunities.
Requirements
- 5+ years of professional experience.
- Professional proficiency in English and Mandarin.
- Hands-on experience with virtual currencies and blockchain analytics.
- Experience in compliance, investigations, or customer-facing functions.
- Ability to structure complex problems and prioritize critical issues.
- Exceptional attention to detail.
- Ability to communicate technical and investigative concepts to diverse stakeholders.
- Strong collaboration and influencing skills.
- Willingness and ability to travel occasionally.
Responsibilities
- Advise regulators, financial institutions, and crypto businesses on platform effectiveness.
- Explain technical and investigative concepts and support blockchain data interpretation.
- Build and deliver tailored product demonstrations.
- Conduct structured training sessions in English and Mandarin.
- Channel customer feedback to product and engineering teams.
- Monitor customer engagement and usage trends.
- Identify churn risk and implement mitigation strategies.
- Maintain engagement with customer stakeholders.
- Identify expansion opportunities and partner with Account Directors.
- Provide minimal weekend monitoring for priority issues.
Benefits
- Remote work option
Hiring Process
Applied AI fluency is evaluated during the interview process; specific vacancy hiring stages are not stated.