Delivery Solutions Architect - Startups & Emerging Enterprise

Databricks is a data and AI platform that lets organizations build analytics, AI agents, and applications on a unified, governed lakehouse.

Series F+0 current maintainers0 active leads
160 Spear Street, Suite 1300, San Francisco, CA 94105, United States
About Databricks

Data engineers, analysts, and AI teams use Databricks to process large datasets, build reliable pipelines, and train models on a single governed platform. Users can run SQL analytics, serve ML predictions in real time, and deploy AI agents grounded in enterprise data. Its open lakehouse architecture provides consistent security and governance across analytical and operational workloads.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will be the post-sale technical lead for startup and emerging enterprise customers, driving growth through stakeholder leadership and executive relationships. You will own account strategy, move use cases from win to production, handle technical escalations, coordinate with Professional Services and Product teams, and report KPIs to your Technical GM.

Requirements

  • 5+ years of experience accountable for technical project/program delivery in Data and AI
  • Programming experience in Python, SQL, or Scala
  • Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
  • Understanding of solution architecture for distributed data systems
  • Understanding of how to attribute business value to project deliverables
  • Technical program or project management experience
  • Experience resolving complex escalations with senior customer executives
  • Experience conducting discovery workshops, strategic roadmaps, and business analysis
  • Track record of overachievement against quota or goals
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience
  • Ability to travel up to 30%

Responsibilities

  • Engage with Solutions Architects to understand the use case demand plan for prioritized customers
  • Lead post-technical-win account strategy and execution plan for strategic accounts
  • Act as accountable technical leader for use cases across selling teams and stakeholders
  • Serve as first contact for technical issues related to production and go-live status
  • Leverage Shared Services, User Education, Onboarding, and Support resources and escalate to experts
  • Create and execute a plan to accelerate key use cases into production, coordinating with Professional Services
  • Partner with Product and Engineering teams on innovations, private previews, and upgrades
  • Develop execution plans covering use case production, enablement, product adoption, cost optimization, and governance
  • Provide KPI reporting on usage and customer health to your Technical GM

Benefits

  • Eligibility for annual performance bonus
  • Equity