Datacenter Technician I

Skills

About the Role

You will ensure continuous 24x7 operation and security of critical datacenter infrastructure. You will perform routine and preventive maintenance, repairs, and refurbishments; monitor mechanical, electrical, plumbing, HVAC, safety, and waste systems; track and execute work orders; operate lifts and forklifts with required certification; perform basic network troubleshooting and IT infrastructure maintenance; lift equipment safely (up to 55 lbs); operate electrical breakers up to 480V; use internal software to record, diagnose, and manage hardware; communicate clearly with staff, vendors, and partners; and follow policies and procedures to maintain safe and reliable facility operations. You may travel up to 10% and undertake other duties as assigned.

Requirements

• Technical degree in information technology or equivalent certifications and job experience
• 1+ years of experience in a critical infrastructure environment
• Comfortable working with a team of technicians in a 24x7 operating environment
• Experience with electrical troubleshooting, HVAC, plumbing, construction, security, and fire protection preferred
• Experience with IT infrastructure maintenance desired

Responsibilities

• Maintain, construct, repair, and refurbish facilities and equipment
• Implement policies and procedures to ensure optimal building and equipment functioning
• Monitor daily operations of mechanical, electrical, plumbing, HVAC, safety, and waste systems
• Track work orders for quality, service standards, and budget adherence
• Obtain and maintain certifications for operating equipment such as forklifts and personal lifts
• Communicate effectively with interdepartmental staff
• Coordinate with third-party partners and vendors
• Protect sensitive and confidential company and client information
• Use ladders, step stools, power tools, and hand tools as required
• Use internal software to track, record, communicate, diagnose, and operate hardware
• Perform basic network troubleshooting, management, and installation
• Lift and move equipment up to 55 pounds safely
• Operate electrical breakers up to 480V
• Perform other duties as assigned

Benefits

• Unlimited PTO after the first 90 days of employment
• Option for 100% employer-paid medical, dental, vision, life, short-term, and long-term disability coverage (effective first day of the month following hire) for employee and eligible dependents
• Additional coverage options including hospital insurance, critical illness coverage, and accident insurance
• 401(k) option with 5% company match
• Technology stipend
• 12 weeks paid maternity, paternity, and adoption leave