Data Center Technician

Skills

About the Role

You will keep a global fleet of GPU and CPU servers running at high performance. You will rack and stack servers and switches, handle cabling, diagnose and repair hardware, coordinate with facility staff and vendor warranty technicians, manage spare parts inventory, and escalate issues in a 24x7 environment.

Requirements

• Datacenter technician or similar experience installing, configuring and troubleshooting server and network equipment
• Experience with large scale network and server deployments
• Understanding of GPU hardware and liquid cooled rack solutions
• Ability to work independently managing projects
• Understanding of servers, network equipment and datacenter facility services
• Experience troubleshooting, building, repairing and upgrading servers
• Excellent verbal and written communication skills
• Ability to work in a fast-paced, high-availability environment
• Ability to stand for extended periods and lift up to 50 lbs

Responsibilities

• Install and maintain servers and network equipment including rack and stack, cabling and physical configuration
• Respond to reported server, network and infrastructure issues
• Work with facility staff to ensure power, cooling and other services work properly and escalate outages
• Diagnose and repair hardware and replace components such as CPU, memory, drives, motherboards and network cables
• Work with vendor warranty technicians to resolve warranty issues
• Proactively identify efficiency issues and develop plans to resolve them
• Set up, maintain and document spare parts inventory
• Collaborate with cross-functional teams to improve deployment efficiency, automation and monitoring
• Assist system admins in debugging network, hardware and Linux OS issues

Benefits

• 100% company-paid medical, dental and vision insurance premiums
• 401(k) with 100% match up to 4%, immediate vesting
• $2,500 annual professional development reimbursement
• 11 holidays plus PTO accrual and rollover
• Increased PTO at 3 and 10 year anniversaries
• 1 month paid sabbatical every 5 years
• Anniversary bonus each year
• $500 remote office setup stipend first year and $400 each following year
• Internet reimbursement up to $75 per month
• Gym membership reimbursement up to $50 per month
• Company paid Wellable subscription