Data Center Operations Team Lead

Skills

About the Role

You'll run day-to-day operations at the data center site in Finland, leading floor activities, deciding who does what on each shift and taking charge when something goes wrong. You'll stay hands-on, guide technicians on procedures and best practice, help shape processes while they are still being built, and work with the deployment team and the Site Critical Facilities Manager.

Requirements

• Experience leading shift activities in a live 24/7 data center or comparable mission-critical environment
• Hands-on data center operations experience
• Experience with liquid cooling systems in a data center
• Experience with GPU servers and high-density hardware
• Experience handling live incidents on site
• Experience allocating work, guiding technicians and holding work to a quality standard
• Strong safety mindset and documentation-minded way of working
• Professional working proficiency in English
• Willingness to work fully on site

Responsibilities

• Run the shift on site, plan and allocate work across technicians
• Lead first response to incidents in the data hall from triage to resolution
• Own the quality of work, review it and give technical feedback
• Keep accurate records of tickets, incidents and changes
• Guide technicians on procedures and best practice
• Define, document and improve operating procedures and runbooks
• Work with the deployment team on handovers into operations
• Coordinate with the Site Critical Facilities Manager on power and cooling
• Set the example for safe working and follow permit-to-work rules
• Stay hands-on in day-to-day operations

Benefits

• Cash and equity compensation
• Local benefits
• Relocation support