Customs Risk & Security Specialist (Bilingual: English/Mandarin)
Bitdeer is a NASDAQ-listed company specializing in Bitcoin mining, AI cloud services, and data center operations. They provide comprehensive mining solutions, AI development services, and operate seven global data centers with a significant portion of their energy being carbon-free.
About Bitdeer Technologies Group
Bitdeer is a high-performance computing platform that specializes in Bitcoin mining and AI cloud services. The company constructs and operates numerous cutting-edge data centers globally, including one of North America's largest, with a focus on using clean energy. Their product offerings include SEALMINER, which are high-performance and efficient chips; Cloud Mining services that allow users to participate in mining remotely; and Minerbase, a mobile intelligent cooling system. In addition to their crypto-focused services, Bitdeer is expanding into the AI sector by providing high-performance computing for AI/ML acceleration using NVIDIA DGX H100s, offering turnkey AI datacenter solutions, and developing an end-to-end AI application sharing ecosystem. They cater to both individual and institutional clients with a range of services like after-sales support, a hash rate market, and data center support.
Skills
About the Role
You will spearhead the design and execution of end-to-end security, compliance, and 24/7 GPS monitoring frameworks for high-stakes U.S. and cross-border logistics. This hands-on role balances strategic oversight with field operations, requiring you to conduct physical route surveys, manage complex customs documentation, and lead rapid-response protocols for transit exceptions and border clearances. By leveraging real-time data and technical tracking platforms, you will proactively mitigate supply chain hazards to guarantee secure, rule-based, and seamless cargo delivery.
Requirements
- Minimum 3 years of working experience in cross-border logistics safety management, cross-border logistics monitoring and GPS tracking
- Experience in on-site route survey, cross-border clearance safety management, GPS intelligent anti-theft equipment monitoring and central control information monitoring systems preferred
- Fluent in English (oral & written)
- Ability to speak, read and write in Mandarin preferred
- Able to proficiently read and draft English safety documents and compliance papers
- Possess valid work permits for full-time work in the US
- Able to undertake on-site route surveys, cross-regional business trips, and provide 7*24 on-call response/shift system
- Proficient in U.S. import/export customs regulatory requirements and cross-border transportation safety standards
- Excellent coordination skills for handling abnormal incidents and communicating with customs brokers, shipping companies and transportation companies
Responsibilities
- Conduct on-site surveys for domestic and cross-border transportation routes in the U.S. and work out optimal routing plans
- Reinspect key routes regularly and dynamically update route safety assessments and transportation solutions
- Set up 24-hour centralized information monitoring, special GPS control mechanism and a standardized 7*24-hour shift monitoring mechanism
- Monitor real-time visual tracking of cross-border logistics transportation and achieve full traceability of cargo trajectory
- Track inland transportation and last-mile delivery status and verify estimated and actual delivery schedules
- Ensure goods are delivered intact on time and obtain official proof of receipt to complete full delivery closure
- Conduct comprehensive verification of safety compliance materials, shipping documents, customs papers and qualification certificates
- Prevent safety, compliance and clearance risks caused by inconsistent or invalid documents and qualifications
- Formulate emergency plans for potential safety risks across all logistics stages
- Record and archive the handling process, results, and loss situations of abnormal events and form review reports
- Conduct statistical analysis on core logistics monitoring data including on-time delivery rate, exception rate, customs clearance lead time and GPS device online rate
- Continuously optimize logistics monitoring rules based on business development and post-incident reviews
- Perform daily operation, maintenance and optimization of the GPS tracking platform and logistics monitoring system
- Coordinate with GPS device suppliers and logistics system vendors to resolve technical issues
- Implement standardized archiving management for all logistics safety documents throughout their lifecycle
- Independently build standardized and replicable logistics safety control systems for U.S. local operations
- Define safety control standards, responsibility allocation and risk prevention nodes for each process
- Conduct regular full-process safety and compliance audits for local logistics operations in the U.S.
- Issue official safety audit reports and formulate targeted rectification plans
- Distribute daily logistics monitoring reports and compile weekly and monthly summary reports to relevant stakeholders