Customer Support Agent - Student Worker
Lunar Group A/S is the Danish parent company of Lunar’s active Nordic digital-banking and financial-services businesses.
Funding history
Projects
About Lunar Group A/S
Lunar Group A/S is headquartered in Aarhus and is the parent company of Lunar Bank A/S, Lunar Block A/S, Moonrise Banking Services A/S, and Lunar Journey AB. Its group businesses provide regulated digital banking, business banking, Nordic banking-services/payment connectivity, and crypto-asset trading across Denmark, Sweden, and Norway.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will answer phone calls and chat messages, onboard new users, handle calls with loan applicants, provide app support, and answer product questions. You will communicate clearly in Swedish and English while working 15 to 20 hours weekly during weekday evenings weekends and public holidays.
Requirements
- At least 12 months remaining in your studies
- Fluency in written and spoken Swedish and English
- Availability for 15 to 20 hours per week, primarily evenings and weekends
- Similar service industry experience may be beneficial
- Ability to work in a fast-paced changing environment
- Ability to take initiative and solve problems
Responsibilities
- Answer phone calls and chat messages
- Onboard new users
- Handle incoming and outgoing calls to loan applicants
- Provide app support
- Answer product questions and assist users
