Customer Marketing Manager Industries
1 month agoSeniorSalary: 255K - 255KSan Francisco, CA | New York City, NYHybridMarketingJobs by Anthropic
AnthropicVisit Anthropic website
AI safety and research company building reliable, interpretable, and steerable AI systems, including the Claude product family and developer platform.
San Francisco, United States
Funding history
About Anthropic
Anthropic PBC develops frontier AI systems and deploys them through Claude products and the Claude Platform, with a stated focus on safety, interpretability, and steerability.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will identify and develop customer stories, build advocacy relationships, and turn customer milestones into campaigns and announcements. You will partner with Sales, Communications, and creative teams to scale customer storytelling across industry verticals.
Requirements
- Customer storytelling
- Technical customer stories
- Enterprise relationship management
- Customer advocacy
- Stakeholder alignment
- Legal review
- Communications
- PR
- Content creation
- Video
- Event content
- Program measurement
- Sales collaboration
- Product collaboration
Responsibilities
- Own customer storytelling across assigned industries
- Identify verticals where customer proof points can accelerate adoption
- Build referenceable customer stories and flagship narratives
- Build relationships with customer executives and champions
- Develop account-level advocacy plans with Sales and account teams
- Shape customer announcements with Communications
- Partner on customer videos, out-of-home campaigns, and creative moments
Benefits
- Optional equity donation matching
- Generous vacation
- Parental leave
- Flexible working hours