Customer Advisor
National Australia Bank is an Australian banking and financial services company serving personal, business, corporate and private wealth clients. It provides bank accounts, loans, credit cards, payments, investments, insurance, online banking and financial advice.
Projects
About National Australia Bank Limited
National Australia Bank provides personal banking products including transaction and savings accounts, home and personal loans, credit cards, insurance, online banking, international transfers and investment services. Its business and corporate offerings include business accounts, lending, merchant payments, foreign exchange, financial markets, transaction banking and specialist finance. NAB also provides private banking, investment and wealth advice solutions for high-net-worth individuals, families, businesses and corporates.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You support the Hobart branch as the first point of contact for customers. You identify suitable products and services, including account opening and unsecured lending, process banking transactions, and demonstrate self-service and digital banking options.
Requirements
- Passion for delivering quality customer experiences
- Team-player skills
- Attention to detail
- Customer-centric thinking
- Appreciation for inclusion and customer diversity
- Licence and transport
- No banking experience required
Responsibilities
- Support the Hobart branch
- Act as the first point of contact for customers
- Identify suitable products and services for customers
- Open accounts
- Provide unsecured lending services
- Process banking transactions
- Demonstrate self-service and digital banking options
Benefits
- Banking and financial services discounts
- Competitive rates and reduced fees on home loans, credit cards and insurances
- Discounted offers on travel, fitness, events and technology
- Parental leave
- Religious leave
- Special leave
- Sporting activities leave
- Volunteer leave
