CRM Campaign Manager

Bitpanda helps users invest in stocks, cryptocurrencies, metals, and ETFs through a regulated European platform with fractional investing from €1.

Stella-Klein-Löw Weg 17, 1020 Vienna, Austria
About Bitpanda

Bitpanda helps European users invest in cryptocurrencies, stocks, ETFs, precious metals, and commodities through a regulated fintech platform. Users can trade fractional shares, access early-stage crypto projects, earn staking rewards, and spend investments via debit card. The platform combines diverse asset classes with European regulatory compliance and multi-asset support.

View jobs by Bitpanda

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will build and launch campaigns across email, push notifications, in-app banners, and stories. You will manage audience segmentation, testing, campaign calendars, approvals, quality assurance, and performance reporting to improve lifecycle strategy.

Requirements

  • Experience building campaigns in Braze or a similar CRM tool
  • Knowledge of canvases, segments, and Liquid
  • Experience orchestrating email, push, and in-app messaging
  • Experience running multi-market campaigns end to end, including quality assurance and reporting
  • Experience in an environment requiring compliance approval for communications
  • Organisation skills for managing requests from multiple teams

Responsibilities

  • Build and launch Braze campaigns across email, push, in-app banners, and stories
  • Create segments, canvases, templates, personalisation, and tests
  • Select channel mix, sequence, and frequency for each audience
  • Manage the campaign calendar across markets
  • Coordinate copy, localisation, and compliance approvals
  • Perform quality assurance before campaign sends
  • Report campaign performance against Growth KPIs and improve lifecycle strategy

Benefits

  • Hybrid work model
  • Up to 25 days per year working from a city or country of your choice
  • Stock option plan
  • Confidential coaching, counselling, and mental health resources through OpenUP
  • Three additional paid days off after six months of employment
  • Partner discounts, rewards, and perks
  • Up to eight additional weeks of gender-neutral new-parent leave
  • Free onsite dining in Vienna, Bucharest, Barcelona, and Berlin
  • Recognition rewards
  • Bitpanda-branded merchandise
  • Company events